INFORMATION
Organise the whole information set
Content was divided into units a first-time visitor could understand, with a clear purpose and order for each page.
WEBSITE SUPPORT / PUBLIC RECORD
Organising public information
into a clearer website.
I supported a railway company's website through information structure, page planning, wording and presentation.
ROLESUPPORTA PERSONAL RECORD OF WEBSITE SUPPORT
WEBSITE
A company whose
website I helped create.
NAVIGATION
Think from the visitor's viewpoint
Headings and routes were considered without relying on knowledge that only people inside the organisation would already have.
WORDS & PRESENTATION
Treat wording and layout together
Heading hierarchy, explanation length, spacing and placement were considered as one system that could continue to be updated.